Legal Information

More Information About Cookies

What is a cookie?

A cookie is a harmless text file that is stored in your browser when you visit almost any website. The purpose of the cookie is for the website to remember your visit when you browse that page again. Although many people do not know it, cookies have been used for 20 years, since the first browsers for the World Wide Web appeared.

What is NOT a cookie?

It is not a virus, nor a Trojan, nor a worm, nor spam, nor spyware, nor does it open pop-up windows.

What information does a cookie store?

Cookies do not usually store sensitive information about you, such as credit cards or bank details, photographs, your ID, or personal information, etc. The data they store is technical in nature, personal preferences, content personalization, etc.

The web server does not associate you as a person but rather with your web browser. In fact, if you usually browse with Internet Explorer and try to browse the same website with Firefox or Chrome, you will see that the website does not realize it is the same person because it is actually associating with the browser, not the person.

What types of cookies exist?

  • Technical cookies: These are the most basic and allow, among other things, to know when a human or an automated application is browsing, when an anonymous user or a registered user is browsing—basic tasks for the operation of any dynamic website.
  • Analytics cookies: They collect information about the type of browsing you are doing, the sections you use most, products consulted, usage time slot, language, etc.
  • Advertising cookies: They display advertising based on your browsing, country of origin, language, etc.

What are first-party and third-party cookies?

First-party cookies are those generated by the page you are visiting, and third-party cookies are those generated by external services or providers such as Facebook, Twitter, Google, etc.

What happens if I disable cookies?

To help you understand the impact of disabling cookies, here are some examples:

  • You will not be able to share content from that website on Facebook, Twitter, or any other social network.
  • The website will not be able to adapt content to your personal preferences, as is common in online stores.
  • You will not be able to access the personal area of that website, such as My Account, My Profile, or My Orders.
  • Online stores: It will be impossible for you to make online purchases; they will have to be by phone or by visiting the physical store, if available.
  • It will not be possible to personalize your geographical preferences such as time zone, currency, or language.
  • The website will not be able to perform web analytics on visitors and website traffic, which will make it difficult for the website to be competitive.
  • You will not be able to write on the blog, upload photos, post comments, rate, or score content. The website will also not be able to tell if you are a human or an automated application publishing spam.
  • Segmented advertising will not be displayed, which will reduce the website’s advertising revenue.
  • All social networks use cookies; if you disable them, you will not be able to use any social network.

Can cookies be deleted?

Yes. You can not only delete them but also block them, either generally or specifically for a particular domain.

To delete cookies from a website, you must go to your browser settings; there you can search for those associated with the domain in question and proceed to delete them.

Below we show you how to access a specific cookie in the Chrome browser. Note: these steps may vary depending on the browser version:

  1. Go to Settings or Preferences via the File menu or by clicking the customization icon in the upper right corner.
  2. You will see different sections; click the Show advanced settings option.
  3. Go to Privacy, Content settings.
  4. Select All cookies and site data.
  5. A list will appear with all cookies ordered by domain. To make it easier to find cookies for a specific domain, enter the address partially or fully in the Search cookies field.
  6. After applying this filter, one or more lines with the requested website’s cookies will appear on the screen. Now you just have to select it and press the X to proceed with its deletion.

To access the cookie settings for the Internet Explorer browser, follow these steps (they may vary depending on the browser version):

  1. Go to Tools, Internet Options
  2. Click on Privacy.
  3. Move the slider to adjust the desired privacy level.

To access the cookie settings for the Firefox browser, follow these steps (they may vary depending on the browser version):

  1. Go to Options or Preferences depending on your operating system.
  2. Click on Privacy.
  3. Under History, choose Use custom settings for history.
  4. You will now see the Accept cookies option; you can enable or disable it according to your preferences.

To access the cookie settings for the Safari for OSX browser, follow these steps (they may vary depending on the browser version):

  1. Go to Preferences, then Privacy.
  2. There you will see the Block cookies option to adjust the type of blocking you wish to perform.

To access the cookie settings for the Safari for iOS browser, follow these steps (they may vary depending on the browser version):

  1. Go to Settings, then Safari.
  2. Go to Privacy & Security; you will see the Block cookies option to adjust the type of blocking you wish to perform.

To access the browser cookie settings for Android devices, follow these steps (they may vary depending on the browser version):

  1. Launch the browser and press the Menu key, then Settings.
  2. Go to Security & Privacy; you will see the Accept cookies option to check or uncheck the box.

To access the cookie settings for Windows Phone devices, follow these steps (they may vary depending on the browser version):

  1. Open Internet Explorer, then More, then Settings
  2. Now you can enable or disable the Allow cookies checkbox.