Legal Information

Legal Notice

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), please be informed that this website is owned by Carlos Grande Alarcón with NIF 71721367F and address at Doña Crisanta 38, Tomelloso. 13700 Ciudad Real, Spain.

To contact our company, you can do so via email at info@youragency.es or directly at our offices. We inform you that the website http://www.youragency.es aims to provide the general public with information about the activities this entity carries out, along with the products and services it offers.

Your Agency, in accordance with the General Data Protection Regulation of May 25, 2018 (GDPR) and current regulations on the matter, guarantees the security and confidentiality of the data provided by its partners and collaborators as detailed in our Privacy Policy. You may exercise your rights regarding the protection of your privacy at the email address mentioned above or by sending a communication to our offices.

Intellectual, Industrial Property, and Copyright.

All information contained on this website, its graphic design, and its source code constitute a work whose intellectual property belongs to Your Agency. Internet users who access this website may view the information contained therein and make private downloads or reproductions on their computer system, provided that the reproduced elements are not subsequently transferred to third parties or installed on a server connected to the internet or a local computer network. Reproduction, distribution, public communication, and any other act not expressly authorized by the owner of the exploitation rights are prohibited. Infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a crime punishable in accordance with Articles 270 et seq. of the current Penal Code.

Your Agency and its logo are registered trademarks of Your Agency. Any use thereof is strictly prohibited without the express authorization of the owner. Your Agency is a domain name registered by Your Agency. Your Agency domain names may not be used in connection with other products or services that are not from said company, and may not be used in any way that could cause confusion among our customers or discredit Your Agency.

Limitation of Liability

Your Agency is exempt from any liability arising from:

  • Website failures due to force majeure, fortuitous events, or other causes not attributable to it.
  • Technical and/or mechanical problems or viruses produced during the internet connection (whether through the website or third-party platforms or websites), in computer systems (software and hardware), or in electronic documents and files stored on computer equipment.
  • Minors accessing content included on the website, it being the responsibility of their parents or guardians to exercise adequate control over the activity of the children or minors under their care.

Likewise, Your Agency is not responsible for the veracity, updating, and legality of the content of pages that may be suggested by the company or appear linked. Your Agency is exempt from all liability to the user regarding the legal conditions of use and the content of the different web pages suggested or linked by Your Agency, with the user having the discretion to accept or reject them.

Your Agency is not responsible for communications not previously authorized by it. For these purposes, we inform you that all communications related to actions or calls to participate in any event related to the brand will always be published on the official Website.

Terms of Use for the “Youragency SEM Panel” Reporting Tool

Your Agency uses an internal reporting tool, called “Youragency SEM Panel,” to measure and present to its clients the results of their advertising campaigns, their search engine positioning, and their social media profiles. Its use is governed by the following conditions:

  • The tool is for internal use by Your Agency and is not open to the public. It only connects to client accounts with whom there is a contractual relationship and who have expressly authorized it.
  • The connection with each platform (including, among others, Google Ads, Google Analytics, Google Search Console, Bing, Meta, YouTube, and TikTok) is made through their official authorization systems. The tool does not request or store account passwords.
  • Access is read-only. The tool queries statistical and performance data (e.g., number of followers, views, interactions, and public posts) and does not publish, modify, or delete content on behalf of the account holder.
  • The data obtained is used solely to prepare reports and analyses intended for the client. It is not sold, transferred to third parties, or used for our own advertising purposes. It is stored on Your Agency‘s equipment.
  • The account holder can withdraw authorization at any time, from the platform’s own settings or by writing to info@youragency.es. Once withdrawn, Your Agency ceases to access the account and deletes the data obtained from it at the holder’s request.
  • The use of the tool respects the terms of service and developer policies of each platform, including those of TikTok.

The processing of personal data associated with this tool is described in the Privacy Policy.

Applicable Legislation and Jurisdiction

The provision of service for this WEBSITE and these terms of use are governed by Spanish regulations.

Any litigious matter concerning the services provided through this website will be resolved through the consumer arbitration courts, mediators, or similar bodies to which Your Agency is affiliated at the time the controversy arises, and/or through the corresponding courts and tribunals in accordance with national regulations.

Nullity and Ineffectiveness of Clauses

If any clause included in these conditions is declared totally or partially null or ineffective, such nullity will affect only that provision or the part thereof that is null or ineffective, with the conditions remaining in force in all other respects.